HP ZBook repair

HP ZBook Firefly, Power, Studio and Fury mobile workstations.

About the ZBook

ZBooks run demanding software for long hours. The Fury is thick, modular and very serviceable; the Firefly and Studio are thinner, with more parts fixed to the board. Cooling and power faults are the typical workstation repairs.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

ZBook repairs

Screens

We replace cracked and faulty ZBook screens with a panel matched to the original size, resolution and connector.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

Depending on the model, the keyboard is replaced on its own or together with the palm rest. Trackpads are replaced separately.

Charging and power

Depending on the model, charging is through a DC socket or USB-C. Either port can be replaced, and charging circuits are repaired on the board.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Upgrade options vary across the ZBook range: some models have memory slots, others are soldered. We check yours before quoting.

Cooling

Fans and heatsinks are cleaned, thermal compound renewed and worn fans replaced. Performance laptops benefit most from regular cooling service.

Sending your ZBook

Look on the base, or under the battery on older models, for the model code, for example "15-eg0003na", and the product number, which looks like "2Q2V9EA#ABU". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

Do you repair graphics and power faults on ZBook workstations?

Yes, at component level where parts are available. The laptop is tested under sustained load before it is returned.

Will a repair affect my software set-up?

No. We do not wipe or reinstall anything without asking. Most hardware repairs leave your system exactly as it was.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm