Sending a drive for data recovery

Packing a single drive

1. Bag it. Put a bare drive in an anti-static bag. A clean paper envelope will do if you have none. Do not use cling film or foil.
2. Wrap it in several layers of bubble wrap.
3. Box it in a rigid cardboard box with at least 5cm of padding on every side, so it cannot move when you shake the box.
4. Add a note with your name, phone number, email address, what happened and which files matter most.
5. Include any password or recovery key, or tell us you will give it by phone.