Desktop PC repairs
Tower PCs, all-in-ones and gaming rigs: no power, no picture, crashes, noisy fans and upgrades. Brought to the workshop or sent by courier with a little extra care.

What goes wrong with desktops
Desktops are simpler to repair than laptops because the parts are separate and standard. A PC that is completely dead usually has a failed power supply. One that starts but shows nothing usually has a graphics card, memory or motherboard fault. Each can be tested by substitution and replaced on its own.
All-in-one PCs are the exception. They are built like large laptops, with model-specific screens, boards and power supplies, and are repaired the same way.
Sending a desktop by courier
- Contact us first. Desktops are heavy and need a stronger box and more padding than a laptop.
- On gaming PCs, a large graphics card can break its slot in transit. We may ask you to remove it and pack it separately, or to pad inside the case.
- Send the tower only. We do not need the monitor, keyboard or mouse unless they are part of the fault.
- If you are within reach of London SE1, bringing it in is often simpler.
Common questions
Is an older desktop worth repairing?
Frequently. An SSD and extra memory transform a PC that is otherwise sound, and standard parts keep costs down.
Do you repair custom-built gaming PCs?
Yes. Tell us the parts list if you have it, and what the PC does when it fails.
Related pages
DellInspiron, Latitude, XPS, Vostro, Precision, G series and Alienware.
HPPavilion, Envy, Spectre, EliteBook, ProBook, ZBook, Omen and Victus.
LenovoThinkPad, IdeaPad, Yoga, Legion and ThinkBook.
ASUSZenBook, VivoBook, TUF Gaming, ROG and ExpertBook.
AcerAspire, Swift, Nitro, Predator, TravelMate and Spin.
SurfaceSurface Laptop, Pro, Laptop Go, Laptop Studio, Book and Go.
MacBookMacBook Air and MacBook Pro, Intel and Apple silicon.
MSIKatana, Cyborg, Stealth, Raider, Prestige and Modern.
SamsungGalaxy Book, Book Pro, Book 360 and Book Ultra.
RazerRazer Blade 14, 15, 16, 17 and 18, Blade Stealth and Razer Book.
Toshiba and DynabookToshiba Satellite and Dynabook Satellite Pro, Portege and Tecra.
HuaweiMateBook D, MateBook 13, 14 and 16, and MateBook X Pro.
LG gramLG gram 14, 15, 16 and 17, gram 2-in-1 and gram Style.
ChromebooksHP, Acer, Lenovo, ASUS, Dell and Samsung Chromebooks.
Mac RepairsMacBook Air, MacBook Pro, iMac and Mac mini.
Games ConsolesPlayStation, Xbox, Nintendo, handheld gaming PCs and retro consoles.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm