HP 14, 15 and 17 repair

HP's entry-level laptops and the HP 250 and 255 business models.

About the HP 14, 15 and 17

These are the plain "HP Laptop" models sold by supermarkets and high-street retailers. They are simple inside and inexpensive to repair. Many came with a slow hard drive or little memory, and an SSD upgrade transforms them.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

HP 14, 15 and 17 repairs

Screens

We replace cracked and faulty HP 14, 15 and 17 screens with a panel matched to the original size, resolution and connector.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.

Charging and power

Loose or broken DC charging sockets are replaced, and charging circuit faults are repaired on the motherboard.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Upgrade options vary across the HP 14, 15 and 17 range: some models have memory slots, others are soldered. We check yours before quoting.

Sending your HP 14, 15 and 17

Look on the base, or under the battery on older models, for the model code, for example "15-eg0003na", and the product number, which looks like "2Q2V9EA#ABU". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

Is an older HP 15 laptop worth repairing?

Often, yes. We tell you the price before any work starts, and if the repair would cost more than the laptop is worth, we say so.

Can you make my HP 15 laptop faster?

Usually. Where the model allows it, an SSD or memory upgrade makes the biggest difference. We check what your exact model accepts before quoting.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm