HP Spectre x360 repair

HP's premium convertible, in 13, 14, 15 and 16-inch sizes.

About the Spectre x360

The Spectre x360 is thin, tightly packed and finished to a high standard, with OLED options on many models. Screens and batteries are the usual repairs, and both need the exact model code.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

Spectre x360 repairs

Screens

Many Spectre x360 models use OLED or high-resolution panels. We fit a like-for-like replacement, not a cheaper standard panel.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.

Charging and power

These charge over USB-C. Worn or damaged ports are replaced on the board, and USB-C charging circuits are repaired at component level.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Memory is soldered on many Spectre x360 models, but the SSD is usually replaceable. We check your exact model before quoting.

Sending your Spectre x360

Look on the base, or under the battery on older models, for the model code, for example "15-eg0003na", and the product number, which looks like "2Q2V9EA#ABU". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

The touchscreen has stopped responding but the picture is fine. Can that be fixed?

Yes. The touch layer is bonded to the display, so the assembly is replaced as one part and the touch function tested.

Can the memory or SSD be upgraded?

It depends on the exact model. Send us the model number and we will tell you what is possible before you send the laptop.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm