ASUS TUF Gaming repair
ASUS TUF Gaming F15, A15, F17, A17, A16 and Dash F15.

About the TUF Gaming
TUF laptops are built to be tough and affordable. Like all gaming laptops they depend on clean cooling, and a service usually cures thermal throttling and fan noise. Memory and storage are easy to upgrade.
Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.
TUF Gaming repairs
Screens
Gaming panels are matched by refresh rate as well as size and resolution, so a 144Hz or 165Hz screen is replaced with the same.
Batteries
The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.
Keyboards and trackpads
The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.
Charging and power
Loose or broken DC charging sockets are replaced, and charging circuit faults are repaired on the motherboard.
Motherboard and liquid damage
No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.
Upgrades
Memory and storage are both accessible on most TUF Gaming models, so SSD and RAM upgrades are straightforward.
Cooling
Fans and heatsinks are cleaned, thermal compound renewed and worn fans replaced. Performance laptops benefit most from regular cooling service.
Sending your TUF Gaming
The model code is on the label underneath, usually after the word "Model", for example "UM425UA" or "G513QM". Send us that with a description of the fault and we reply with a price, normally the same working day.
We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.
Common questions
My TUF Gaming laptop runs hot and loud. Is that normal?
Warm, yes. Shutting down or losing performance, no. A cooling service with new thermal compound normally restores it.
Will a replacement screen match the original refresh rate?
Yes. We match the panel by size, resolution and refresh rate, so you get the same specification back.
Related pages
ZenBookASUS ZenBook 13 and 14 ultrabooks, including the OLED models.
ZenBook Flip, Duo and ProConvertible, dual-screen and high-performance ZenBooks.
VivoBookASUS VivoBook 14, 15 and 16, VivoBook S, VivoBook Pro and VivoBook Go.
ROG Zephyrus and FlowThe thin ROG gaming laptops: Zephyrus G14, G15, G16, M16, Duo and the Flow series.
ROG Strix and ScarROG Strix G15, G16, G17 and G18, and the Strix Scar.
ExpertBookASUS ExpertBook B1, B5 and B9 business laptops.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm