Dell XPS 15 and 17 repair

The larger XPS laptops, with 4K and OLED screens and dedicated graphics.

About the XPS 15 and 17

The XPS 15 and 17 are powerful machines in thin cases, which makes heat their main enemy. Memory and storage are accessible, and battery, screen and cooling work are the most frequent requests.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

XPS 15 and 17 repairs

Screens

Many XPS 15 and 17 models use OLED or high-resolution panels. We fit a like-for-like replacement, not a cheaper standard panel.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.

Charging and power

These charge over USB-C. Worn or damaged ports are replaced on the board, and USB-C charging circuits are repaired at component level.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Memory and storage are both accessible on most XPS 15 and 17 models, so SSD and RAM upgrades are straightforward.

Cooling

Fans and heatsinks are cleaned, thermal compound renewed and worn fans replaced. Performance laptops benefit most from regular cooling service.

Sending your XPS 15 and 17

Turn the laptop over. The model is printed on the base, for example "Latitude 5440" or "Inspiron 15 3520". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

Can the memory or SSD be upgraded?

It depends on the exact model. Many thin laptops have soldered memory, and some have soldered storage too. Send us the model number and we will tell you what is possible.

Is the battery replaceable?

Yes. The battery is inside the case, but it can be replaced in the workshop with the correct part.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm