Dell XPS 13 repair

Dell's compact flagship, including the XPS 13 Plus and the 2-in-1.

About the XPS 13

The XPS 13 packs a great deal into a small case. Memory is soldered throughout, and on some recent models the SSD is too, so data protection matters before any board repair.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

XPS 13 repairs

Screens

Many XPS 13 models use OLED or high-resolution panels. We fit a like-for-like replacement, not a cheaper standard panel.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.

Charging and power

These charge over USB-C. Worn or damaged ports are replaced on the board, and USB-C charging circuits are repaired at component level.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Memory is soldered on many XPS 13 models, but the SSD is usually replaceable. We check your exact model before quoting.

Sending your XPS 13

Turn the laptop over. The model is printed on the base, for example "Latitude 5440" or "Inspiron 15 3520". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

Can the memory or SSD be upgraded?

It depends on the exact model. Many thin laptops have soldered memory, and some have soldered storage too. Send us the model number and we will tell you what is possible.

Is the battery replaceable?

Yes. The battery is inside the case, but it can be replaced in the workshop with the correct part.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm