Dell Inspiron 5000 and 7000 repair
Slimmer Inspiron 13, 14, 15 and 16 models, including the 2-in-1 and 16 Plus.

About the Inspiron 5000 and 7000
These are the metal-bodied Inspirons, sold in standard and 2-in-1 versions. Touch and non-touch screens are different parts, so the full model number matters when ordering a display.
Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.
Inspiron 5000 and 7000 repairs
Screens
Touch and non-touch versions use different parts. On touchscreen and 2-in-1 models the glass and display are bonded and replaced as one assembly.
Batteries
The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.
Keyboards and trackpads
The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.
Charging and power
Depending on the model, charging is through a DC socket or USB-C. Either port can be replaced, and charging circuits are repaired on the board.
Motherboard and liquid damage
No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.
Upgrades
Upgrade options vary across the Inspiron 5000 and 7000 range: some models have memory slots, others are soldered. We check yours before quoting.
Sending your Inspiron 5000 and 7000
Turn the laptop over. The model is printed on the base, for example "Latitude 5440" or "Inspiron 15 3520". Send us that with a description of the fault and we reply with a price, normally the same working day.
We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.
Common questions
The touchscreen has stopped responding but the picture is fine. Can that be fixed?
Yes. The touch layer is bonded to the display, so the assembly is replaced as one part and the touch function tested.
Can the memory or SSD be upgraded?
It depends on the exact model. Send us the model number and we will tell you what is possible before you send the laptop.
Related pages
Inspiron 3000The everyday Inspiron: 15 and 17-inch laptops for home, school and small offices.
Latitude 3000 and 5000Dell business laptops built to be serviced: the mainstream Latitude 14 and 15-inch ranges.
Latitude 7000 and 9000The thin, light Latitudes: 13 and 14-inch business ultrabooks and 2-in-1s.
XPS 13Dell's compact flagship, including the XPS 13 Plus and the 2-in-1.
XPS 15 and 17The larger XPS laptops, with 4K and OLED screens and dedicated graphics.
VostroDell's small-business range in 14, 15 and 16-inch sizes.
PrecisionDell mobile workstations for CAD, engineering and video work.
G SeriesDell G3, G5, G7, G15 and G16 gaming laptops.
AlienwareAlienware m, x and Area-51m gaming laptops.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm