Dell Latitude 3000 and 5000 repair

Dell business laptops built to be serviced: the mainstream Latitude 14 and 15-inch ranges.

About the Latitude 3000 and 5000

The Latitude 3000 and 5000 series are the laptops many employers hand out, and large numbers reach us from offices and from people who bought one refurbished. Parts are plentiful and the design allows straightforward repair.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

Latitude 3000 and 5000 repairs

Screens

We replace cracked and faulty Latitude 3000 and 5000 screens with a panel matched to the original size, resolution and connector.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

Keyboards on most Latitude 3000 and 5000 models are replaced on their own, in UK layout, with or without a backlight to match the original.

Charging and power

Depending on the model, charging is through a DC socket or USB-C. Either port can be replaced, and charging circuits are repaired on the board.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Memory and storage are both accessible on most Latitude 3000 and 5000 models, so SSD and RAM upgrades are straightforward.

Sending your Latitude 3000 and 5000

Turn the laptop over. The model is printed on the base, for example "Latitude 5440" or "Inspiron 15 3520". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

Can you repair several Latitude 5000 laptops for a business?

Yes. Tell us how many and what is wrong with each, and we arrange one collection. Company laptops are usually encrypted, so ask your IT department for the BitLocker recovery key first.

Will a repair affect the data or the company set-up?

No. We do not wipe or reinstall anything without asking. Most hardware repairs leave Windows and your files exactly as they were.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm