MacBook Pro 13 and 14-inch repair
The smaller MacBook Pro, from the 2013 Retina models to the 14-inch M3.
About the MacBook Pro 13 and 14-inch
The 13-inch MacBook Pro from 2016 to 2019 uses the butterfly keyboard, which is replaced with the top case. From 2016 the SSD is soldered on Touch Bar models. The 14-inch models from 2021 brought back MagSafe and more ports.
Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.
MacBook Pro 13 and 14-inch repairs
Screens
MacBook displays are replaced as a complete lid assembly, which also renews the camera, hinges and display cable.
Batteries
The battery is glued into the chassis. We remove it safely, fit the correct replacement and always deal with a swollen battery first.
Keyboards and trackpads
MacBook keyboards are riveted into the top case. Depending on the model we replace the keyboard or the complete top case.
Charging and power
USB-C and MagSafe charging faults are traced on the logic board and repaired at component level.
Motherboard and liquid damage
No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.
Upgrades
On most of these models memory and storage are soldered to the board and cannot be upgraded. Recovering data depends on the board working.
Sending your MacBook Pro 13 and 14-inch
Turn the MacBook over. In small print near the hinge you will find "Model A" followed by four digits. Send us that with a description of the fault and we reply with a price, normally the same working day.
We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.
Common questions
Are you an Apple Authorised Service Provider?
No. Creative IT is independent, with no affiliation to Apple. That allows us to repair logic boards at component level.
Can you get my files back if the MacBook will not turn on?
Often. On models with soldered storage the logic board has to be repaired far enough to release the data. See data recovery.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm