Acer TravelMate and Spin repair

Acer TravelMate business laptops and Spin convertibles.

About the TravelMate and Spin

TravelMate is Acer's business range, common in schools and offices. Spin models fold into tablets and have bonded touchscreens that are replaced as a complete assembly.

Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.

TravelMate and Spin repairs

Screens

Touch and non-touch versions use different parts. On touchscreen and 2-in-1 models the glass and display are bonded and replaced as one assembly.

Batteries

The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.

Keyboards and trackpads

The keyboard is fixed into the palm rest, so the two are replaced together as a top case. Trackpads are replaced separately.

Charging and power

Depending on the model, charging is through a DC socket or USB-C. Either port can be replaced, and charging circuits are repaired on the board.

Motherboard and liquid damage

No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.

Upgrades

Upgrade options vary across the TravelMate and Spin range: some models have memory slots, others are soldered. We check yours before quoting.

Sending your TravelMate and Spin

The model is printed on the base label, for example "Aspire 5 A515-56-50RS" or "Nitro 5 AN515-57". Send us that with a description of the fault and we reply with a price, normally the same working day.

We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.

Common questions

Can you repair several TravelMate laptops for a business?

Yes. Tell us how many and what is wrong with each, and we arrange one collection. Company laptops are usually encrypted, so ask your IT department for the BitLocker recovery key first.

Will a repair affect the data or the company set-up?

No. We do not wipe or reinstall anything without asking. Most hardware repairs leave Windows and your files exactly as they were.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm