Toshiba Portege and Tecra repair
Toshiba and Dynabook business laptops.
About the Portege and Tecra
The Portege is the light 13-inch business laptop, and the Tecra is its larger sibling. Both are aimed at companies, and many reach the second-hand market after a few years.
Every repair starts with a free assessment and a fixed price. Nothing is done until you approve it, and repairs carry a 3-month warranty.
Portege and Tecra repairs
Screens
We replace cracked and faulty Portege and Tecra screens with a panel matched to the original size, resolution and connector.
Batteries
The battery sits inside the case and is held by screws. We fit the correct part number and check that it charges and reports properly.
Keyboards and trackpads
Depending on the model, the keyboard is replaced on its own or together with the palm rest. Trackpads are replaced separately.
Charging and power
Depending on the model, charging is through a DC socket or USB-C. Either port can be replaced, and charging circuits are repaired on the board.
Motherboard and liquid damage
No power, no display and liquid damage are repaired at component level wherever parts are available, instead of replacing the whole board.
Upgrades
Upgrade options vary across the Portege and Tecra range: some models have memory slots, others are soldered. We check yours before quoting.
Sending your Portege and Tecra
The model is on the base label, for example "Satellite Pro C50-H-11G" or "Portege X30L-J". Send us that with a description of the fault and we reply with a price, normally the same working day.
We collect by insured courier from anywhere in the UK. See how the courier service works and how to pack your laptop.
Common questions
Can you repair several Portege and Tecra laptops for a business?
Yes. Tell us how many and what is wrong with each, and we arrange one collection. Company laptops are usually encrypted, so ask your IT department for the BitLocker recovery key first.
Will a repair affect the data or the company set-up?
No. We do not wipe or reinstall anything without asking. Most hardware repairs leave Windows and your files exactly as they were.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to get your laptop to us – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm